ipstoto Privacy Policy
This page describes what we collect when you use ipstoto and how we keep that data protected. We at ipstoto take your privacy seriously and operate under clear principles: we collect only what we need to run our platform, we do not sell your information to third parties, and we give you control over your account data.
Our ipstoto service operates across Indonesia, serving users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. When you access our sportsbook, live-dealer tables, slot games, or esports markets—whether on Android, iOS, or desktop—you share certain information with us. Understanding what we collect and why helps you make informed choices about your account.
We are committed to transparency. This policy sets out our practices in plain language, not legal jargon. If you have questions after reading, our support team can help clarify any section.
What We Collect on ipstoto
Account and identity data
We collect your name, email address, phone number, and date of birth when you register an ipstoto account. We also collect your residential address and national ID number during account verification (KYC). This information helps us comply with local regulations and prevent fraud. We do not share these details with marketing partners or data brokers.
Payment and transaction history
When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, method, timestamp, and status. We retain this history for your account records and to meet financial reporting obligations. Our ipstoto payment processors may store encrypted copies of these transactions on their own servers, which sit outside Indonesia.
Gameplay and betting activity
We log your bets, game selections, session duration, and account balance changes. This data helps us detect unusual activity, resolve disputes, and improve our platform. We use this information only for account management and fraud prevention—never to profile you for marketing.
Device and network information
Our servers record your IP address, device type (Android, iOS, desktop), browser version, and network connection details. This helps us troubleshoot technical issues and ensure ipstoto runs smoothly on your device. We also use this data to detect and block unauthorized access attempts.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and measure how you navigate ipstoto. These are functional cookies, not advertising trackers. You can disable cookies in your browser settings, though some features may not work as expected.
Our ipstoto Data Practices
How we use your data
We use your information for five core purposes: (1) to operate your account and process transactions, (2) to verify your identity and comply with anti-money-laundering rules, (3) to detect fraud and unauthorized access, (4) to respond to your support requests, and (5) to improve ipstoto's performance and security. We do not use your data for marketing emails or third-party advertising unless you explicitly opt in.
Third-party processors
Our ipstoto platform relies on external service providers: payment gateways (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), cloud hosting providers, and identity-verification vendors. These processors sign data-protection agreements with us and may store your information on servers outside Indonesia. We do not control their internal security practices, but we choose vendors with strong compliance records.
Your rights
You have the right to request a copy of your personal data held by ipstoto, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention requirements). To exercise these rights, contact our support team. We will respond within 14 days.
Data retention
We retain your account data for as long as your ipstoto account is active. After you close your account, we keep transaction records and identity verification documents for seven years to comply with financial regulations. Gameplay logs are deleted after two years unless a dispute is pending.
Security measures
We encrypt data in transit using SSL/TLS protocols and store sensitive information in encrypted databases. Our ipstoto infrastructure undergoes regular security audits. However, no system is completely risk-free; we cannot guarantee absolute protection against all threats. If you suspect unauthorized access to your account, change your password immediately and contact support.
Jurisdiction and contact
Our ipstoto services are available only where local law permits. If you have privacy concerns or wish to exercise your data rights, email our support team or use the contact form on our platform. We are committed to resolving privacy issues promptly and fairly.